Privacy Policy

At Rishabh Bags, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order for our products or services
• Subscribe to our newsletter
• Request a quote
• Contact us with inquiries or feedback
• Participate in surveys or promotions

The personal information we collect may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Company name and position
• Payment information (we do not store complete credit card details)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of access
• Device information (type, model, screen size)

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve your experience on our website. They allow us to remember your preferences, understand how you use our site, and personalize content.

You can control cookies through your browser settings and can delete or block cookies at any time. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer service and support
• Sending transactional emails (order confirmations, shipping updates)
• Sending marketing communications (if you have opted in)
• Responding to your inquiries and requests
• Improving our website, products, and services
• Conducting research and analysis
• Preventing fraudulent transactions and monitoring against errors
• Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting, customer service, and marketing assistance.

3.2 Business Transfers

If Rishabh Bags is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

3.5 With Your Consent

We may share your information with third parties when you have provided your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain security measures including:

• Encryption of sensitive information
• Secure networks and servers
• Regular security assessments
• Access controls for our systems
• Employee training on data protection

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For business transactions, we typically retain personal information for a period of seven years to comply with tax and accounting requirements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Objection: You may object to our processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6.1 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email we send or by contacting us directly. Please note that even if you opt out of marketing communications, you will still receive transactional emails related to your orders or account.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable data protection laws. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: